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Townsville City Council Administrative Action Complaints
What does this dataset contain?
Council is committed to a complaints management process which ensures the transparent, fair and timely resolution of complaints. An effective and streamlined method of responding to complaints regarding our services, administrative actions, competitive neutrality, the conduct and performance of councillors and council workers better enables council to provide open and accountable local government.
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Townsville City Council Administrative Action Complaints 2019-2020
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Townsville City Council Administrative Action Complaints 2020-2021
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Townsville City Council Administrative Action Complaints 2021-2022
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Townsville City Council Administrative Action Complaints 2022-2023
Technical check: Reachable · Oct 2, 2026
Townsville City Council Administrative Action Complaints 2023-2024
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Townsville City Council Administrative Action Complaints 2024-2025
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Townsville City Council Administrative Action Complaints 2019-2020
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Townsville City Council Administrative Action Complaints 2020-2021
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Townsville City Council Administrative Action Complaints 2021-2022
Technical check: Reachable · Oct 2, 2026
Townsville City Council Administrative Action Complaints 2022-2023
Technical check: Reachable · Oct 2, 2026
Townsville City Council Administrative Action Complaints 2023-2024
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Townsville City Council Administrative Action Complaints 2024-2025
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A look at the data
Sample · up to 100 rowsThese rows are a bounded source extract. Missing values stay empty. No statistics or conclusions have been calculated.
| Classification | Number Received 2019/20 | Number Received 2020/21 | Number Outstanding 2019/20 | Number Outstanding 2020/21 | Number Resolved 2019/20 | Number Resolved 2020/21 |
|---|---|---|---|---|---|---|
| Administrative Action | 496 | 670 | 32 | 84 | 515 | 586 |
| Competitive Neutrality | 0 | 0 | 0 | 0 | 0 | 0 |
| Conduct and Performance of Councillors | 5 | 8 | 0 | 0 | 5 | 8 |
| Workers� Behaviour and Misconduct | 90 | 102 | 0 | 2 | 28 | 176 |
| TOTAL | 591 | 780 | 32 | 86 | 548 | 770 |
| Footnotes: | ||||||
| Complaints made in relation to Councillor conduct must be referred to the Office of the Independent Assessor. |
Townsville City Council Administrative Action Complaints 2020-2021 · Oct 2, 2026 · 8 rows
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Attribution
Townsville City Council · Townsville City Council Administrative Action Complaints
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